Q. I used to have points, but now they're all gone. Where did my points go? A. On the first of every month, we pay out the top 3 winners from the leaderboard and reset everybody's points to 0. Q. I didn't receive the verification e-mail? A. We do not send verification e-mails anymore, as we have implemented a script to verify e-mail address automatically. Q. Which links are allowed to be posted? A. None of the files shown here are actually hosted on AlbumBase's servers. You may not use this site to distribute or download any material in which you do not have the legal rights to do so. This means that links violating copyrights, or other laws, are forbidden and will be removed as soon as we notice. If you see such files on AlbumBase, we would be glad if you notify us using the Report Link function on the page linking to the file or simply report an abuse to abstaff[at]gmail[dot]com. Please contact the third-party file hosting websites for removal of files. Q. I downloaded a file, but it wants a password! What do I do? A. Go back to the page where you orginally got the link for the file and the password should be listed. If it is not, please report the file as having a bad password. Then search the forums for the file you downloaded. If your searches do not yield any results, please make a topic in our RAR Password Requests Forum after first reading How to request a password. Q. Why are there duplicate results for albums? A. We allow different links for one album so that if one link goes dead, there are still links alive for that album. Q. I can't log into the forum! Why won't it log me in? A. You must register on the forum separately from the site. Q. I can't log into the site! Why won't it log me in? A. You must register on the site separately from the forum. Q. I have a suggestion for your site. How can I share it? A. You can send us an e-mail to the address listed below or you can create a topic in the AlbumHunt related forum. Q. What's a .RAR file? A. RAR file is a file compression format. It allows you to put multiple files into one file and compress the size down considerably. It also allows for adding a password to the file to protect it from outsiders. Q. How do I open a .RAR file? A. There are guides explaining how to open .RAR files in our Help section. Q. How do I create a .RAR file? A. There are guides explaining how to create .RAR files in our help section. Q. I submitted an album, but didn't receive any points. Why didn't I get any points? A. After you submit an album it must be approved by the AlbumBase Staff. This process usually takes less than a day, but can take up to a few days in rare cases. Q. I submitted an album a few days ago, but I still haven't received my points.? A. This is probably because we denied your link. We deny links for many reasons, but the main reason is that the file was not hosted on a reliable server. Preferred links are from rapidshare, megaupload, sendspace, and turboupload. |
